Pocket Guide to Grocery Checkout Accuracy

For general questions, please contact the Ulster County Consumer Fraud Bureau, (845) 340-3260

To file a complaint, please contact Ulster County Weights and Measures, (845) 340-3659

Assemblymember
Kevin Cahill
Governor Clinton Building
One Albany Ave., Suite G-4
Kingston, NY 12401
(845) 338-9610

Under Ulster County’s
Checkout Accuracy Law

"Local Law Number 5 of 2000"

...if a supermarket item scans incorrectly resulting in an overcharge, you are entitled to receive the following:

Compliments of Assemblymember Kevin Cahill

  • the overcharged item FREE — and
  • the monetary difference between the price charged and what the item actually costs — and
  • ten times the difference, with a minimum of $1 and a maximum of $10 — and
  • an additional refund equal to the difference between the price charged and the lower price for each subsequent overcharge for additional identical items in the same transaction, PLUS $1
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